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  • I am thankful that I found Arcadia Roofing this summer to put on a new roof on my home. These gentlemen led me through the complicated roofing process with honesty and ease and completed the job to my upmost satisfaction. It all began this June of 2013, when I noticed I had some shingle problems with lots of holes in different spots. It looked uneven and my neighbor told me he also had hail and wind damage. I called my local insurance agent who came out and told me my homeowners insurance would pay for a new roof, but I had to find someone to do it. The insurance left me the estimate of what they were willing to pay. I went online and got 10random numbers of roofers. I went down the list and told each company that I had been approved for this amount of money and I wanted someone to come over and inspect it and do the work. Everyone of the nine companies either didn't answer, put me on hold, told me to call back or set an appointment for a week or two. I couldn't believe they were not eager for my business. This was a guaranteed paid job. What were they thinking? They didn't even seem interested at all. Frustrated, I tried one more company named Arcadia. They answered the first time and told me they would be over in an hour. I crossed my fingers. They arrived and inspected my roof. Tommy spent a long time with me explaining everything they were going to do. I'm a high school English teacher, not skilled in any way about roofs. They immediately agreed to the insurance companies estimate. They brought out a guy with a contract in a few hours for me to sign and Scott dealt with my insurance company. They started tearing off my roof immediately. Scott walked me through the complicated color and style choice and actually recommended a color based on my house color and what I told him I wanted. They spent hours with me because I knew nothing. I had never had a roof put on in my life. I paid half down when the insurance check arrived. I asked Tommy if he would met me at my bank, because I didn't want to drive around with a lot of money. They agreed to all my crazy requests. They were patient and kind thoughout the ordeal. I was nervous but they were reassuring. The roof was done in a week and it looks awesome. I am so glad that experience is behind me and that I found them by chance. If you want a skilled expert you can trust , then Arcadia Roofing is the company you've been looking for. I'm a high school teacher and if I had to grade them, I would give them an A+
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