Hands down the WORST customer service of any company I have ever dealt with. From the first call, the lady who signed us up told us nothing but lies. She quoted us 40 dollars a month for Internet with a. Free month of prism for signing up. We got our first bill for 280 dollars with the full cost of prism, and 80 dollars for the Internet. We spoke to 6 different customer service reps trying to get it fixed. Some of them told us they would fix it and call us back, then never did. Some of them told us they couldn't do anything for us, and some of them just hung up on us. Finally today I got through to the only knowledgeable person in their company apparently who fixed it in about 5 minutes. I strongly recommend staying away from this company.