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| - The only reason why don't give this place a zero is because it introduces people to a variety of loose leaf tea (I'm not just some typical reviewer I am a proud tea enthusiast for 15 years)
Now that I have the positives covered. Allow me to explain why this place is horrid!
First off, those "sample teas" are put in containers that aren't very clean and have
Those are rigged to taste better. If you buy it, and bring it home yourself 9/10 you will be disappointed.
These prices are insane! I've found the exact same if not better teas in China town and saved tons of money.
It's a massive rip off! MASSIVE.RIP.OFF!
The sales team are trained to lie but, not trained to understand tea. All they know is "upsale,upsale,upsale" Its not their fault they were trained in such deceptive and unscrupulous ways.
If you call to complain or ask about a refund they will delay, bargain, and just play dumb with you until you drop your desire for a refund.
They do that infamous "overfill act" You go in and ask for $10 of whatever and then "spill" you're bag with $25 worth it. You'd think after scooping teas all day you'd start to get a feel for how much $10 is.
Those dried fruits make it smell nice but, get stale and take the flavor of the tea with it! Thos paper bags almost ensure that by the time you brew your purchase it will already be stale and tasteless.
The tea pots "oh cast iron is good because its a tea patina the more you use it the more healthier it gets" That's like saying the more petroleum residue in your gas tank the more mileage you'll get. Give me a break! If you believe that then I got a real sweet deal on ocean front property in Oklahoma for you.
Those overpriced tea tins are a straight up scam. Just google loose leaf tea and you'll find some many vendors of loose leaf tea that also sell tea tins that are considerably cheaper even with shipping costs. you'll also find that an empty, aired out coffee can can do the EXACT SAME THING and get more space for it.
Don't get me wrong here. I know a company depends on marketing and sales pitches but, this company takes it to the extreme. Its preying on the naive to make money. There are dozens if not hundreds of other hard working vendors out there that sell quality tea at a reasonable price and they earn their profits by hard work and integrity unlike this place that uses fancy imagery and chicanery to swindle hundreds of dollars from the uninformed.
I could go on all day about how teavana is a scam but, I think this will suffice.
If you want to know more message me over here and I talk with anybody willing to listen.
Las Vegas is a sunny place for shady people and I've met and seen lots of shady businesses and people but, the management and practices of this place make Wal-Mart look like a mom and pop kind of place.
Save your money and time.(parking here ain't easy)
AVOID AT ALL COSTS!
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