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  • This is my second time at an Amazing Lash studio. I'm not from AZ and there are no studios in my hometown. Both times visiting AZ I have gotten the eyelash extensions and have been very pleased with the outcome. However, this second time I went to the Tatum & Shea location. I made an appointment for 12:30. Long story short, there are many locations in the area... And I accidentally went to the wrong one. I was early, so I called the studio, told them I was at the wrong location and that I would be there in 10 minutes. I apologized over the phone explaining that I was very sorry for my mistake. I asked if I could keep my appointment and she told me it was fine to come on. I got there exactly 10 minutes past my appointment time. When I walked in, three girls were at the front desk. I told them who I was and apologized again for being late. I explained that I'm not from anywhere around Phoenix and accidentally went to the wrong location. The new girl behind the front desk was SO sweet. She smiled and said I was fine and not to worry about it. The other two girls (they were about my age, in their twenties) just stared at me with their arms crossed as if I had just committed a crime. No comments, no fake smiles, nothing. I understand I was late, and I apologized repeatedly and offered to reschedule because I felt so bad about it. But those two girls acted like I had just done something extremely horrible. They made me feel really awkward. And if it weren't for the sweet new girl (I didn't get her name, but she had short dark hair, very cute & was from FL I think)... I probably would have left. Even after this awkward experience at the front desk... Danielle did my lashes and she was great! (I would give Danielle 5 stars). My eyelashes look wonderful and my eyes weren't sore at all the next day. Danielle was friendly and listened to exactly what I wanted. And she did them fast! Full set in 1 hour 20 min. and I have a lot of natural lashes, so I was impressed. I would definitely recommend Danielle. Just sucks that the front desk girls had to act stuck up otherwise I would have given this place a 5!
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