Our evening there started off poorly due to an undesirable table and the complete ineptitude of the hostess. Once I made my feelings known to a manager, they responded well; however at this level of dinning these things just shouldn't happen in the first place. If our dinner blew us away, I would be more favorable, but it was just good - not great. Actually, not even close to great. Bottom line is you have MUCH MUCH better options for steak in Scottsdale at Modern Steak, or in Phoenix at Durant's. I would not return to Bourbon Steak.