In the limited time I have been in the Charlotte area, I have discovered Longhorn Steakhouse in Concord, NC and it delivers. My wife is a picky steak connoisseur and I am a grill chef of modest repute. She liked her Rib Eye and I thoroughly enjoyed the Porterhouse with the signature steak sauce.
The staff made timely visits, kept the water full and the cocktails coming, and projected a professional yet human attitude that felt comfortable.
Have gone back and enjoyed the meals and staff each time. Took a good friend visiting from the west, and he commented on the professional staff and quality food.
Best franchise steak house so far!
One suggestion, do not get rid of the signature steak sauce. It is marvelous!