Heather has been such a godsend with my hair. She listens to what I want, and she also knows what to do to make my hair look good. When I told her I don't spend a lot of time on my hair, she cut it with that in mind, and proceeded to show me an easy way to style it when I feel like amping it up. When I decided to go for the big chop, she made sure to maintain a normal ( not triangular) shape. It's so nice to find someone that I trust with my hair!