I had originally posted a review the day of our appointment but Yelp indicated that my review didn't seem to be a first hand account of our appointment so here goes. Me, my mother, my sister, my niece and her best friend showed up physically at the store for my nieces appointment. The lady inside indicated we had no appointment. My niece then pulled out her cell phone and showed her written confirmation that we had an appointment on that Saturday. Unfortunately they didn't honor our appointment and the next appointment that had been unconfirmed was not given to her either . We left the store and you can make your own decision but, we will not be returning for another disappointment.