Through my home warranty company, One Guard, I recently had my GE Monogram refrigerator repaired by Elite Appliance Repair. I have to say that in the past, I haven't had the best experiences with One Guard contracted service technicians. However, this was a very welcomed EXCEPTION! From the initial appointment confirmation with their scheduling department, to the wonderful technician Jay who fixed the problem, everyone was extremely competent and customer service oriented. I will definitely use Elite Appliance Repair services again!