Pleasantly surprised. I had read a few bad reviews but I'm now convinced they must have been written by Five Guys employees. I was extremely pleased that they will cook the burger to the temperate that you want and not what they think is best for you! That's right, if you want a rare burger, you're gonna get one. I am also pleased they serve Coca-cola products. The burger was juicy and flavorful. They have a nice assortment of toppings to choose from. I do agree with some other reviews the portion of fries was on the small side given the price. They are however good. I'd probably do the large fries next time. It was fairly crowded when I went and it did take a while for the food to come out but I didn't take note of how long. Maybe it seemed long because I was anxious. You order your food at the counter and they give you a number to take to your table. They bring the food to you as well as refill your beverages. Give it a try, you'll be pleased.