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  • Smh... what a terrible experience! We arrived for a birthday dinner, however, we had no place setting, no silver ware, no inquiry into drink orders, and not a care from the staff or owner for over an HOUR! While listening to the excuses from the waitresses and the chatter amongst other diners, Freshwaters was short staffed. Communication of that circumstance from the owner would have made a world of difference. The FOOD: Mac n cheese- from a box. Gross. Crab cakes- Meh. Underwhelming. Fried shrimp - was tough for such a juicy looking, lightly battered appetizer. This leads me to believe that the shrimp is purchased pre-COOKED and they simply batter it and throw it in the fryer for a couple minutes. Very tough consistency. Fried catfish appetizer - had the same batter as the shrimp which is always disappointing. Switch it up. If I pieced the small pieces of fish together, I'd say they chopped up a half of filet of catfish and labeled it as an appetizer. The portion size was unacceptable. Shrimp creole - was swimming in water from the tomatoes used in the sauce. The sauce was obviously tomatoes, accompanied by some other vegetables, which was then thrown into the food processor, sautéed for a couple of minutes, then accompanied by those tough pre-cooked shrimp. That sauce deserved to be cooked low and slow for hours to reduce and develop the deeper flavors. Then, we wouldn't have to deal with that pesky raw veggie flavor enhanced only with salt and swimming in tomato water. Deplorable. Catfish etouffee - was brown sauce seasoned with salt. Disappointing. Everything tasted as though it was seasoned with salt alone. It was a no pepper, no garlic powder, no onion powder, no paprika, no creole seasoning zone. Who are the Owners trying to fool? Charlotte is full of well traveled foodies who also love to cook at home. Why should I spend my hard earned cheddar in your restaurant when I could cook your chefs under the table from my own kitchen at home? You have got to do better.
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