Let me preface this by saying I am a freak about cleanliness when it comes to nail salons. I recently moved here from Seattle where I went to the "natural" nail salon, Julep so my standards are pretty high. I chose this one based on being voted Ahwatukee's favorite nail salon. I walked in and was greeted promptly. I was told to pick out my color but they didn't the color I wanted...surprising. I felt a little rushed by the guy at the front and then when I settled on a color he grabbed my Starbucks cup himself to take it to the station - it had a straw sticking out and he grabbed it by the top. I was immediately taken aback....I'll take my own drink thank you very much. The manicure was good enough...the tech wasn't very friendly, in fact he seemed annoyed they whole time. I did not see where the instruments came from, they were not in a bag, but just sitting there.....therefore I cannot tell if they had been sterilized. The station was a little dirty, not washed down from the previous client and when I went to dry my nails, where you place your hands under the light was in desperate need of a good wiping down, you could literally see crud stuck onto it from other's before me. Ewwww. The manicure was really nice but based on my experience I won't be returning here.