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  • Hands down the WORST restaurant experience I've had in recent memory. What was awful? A lot of things. Mostly, the service. Everyone was sour and unpleasant from beginning to end. I'm being kind by not mentioning the name of our waitress, but clearly, she hates her job and had her FML face on blast the entire time. I asked her one tiny question about how to order (it was our first - and last - time at a Stir Crazy, but my question was not challenging, long or complicated) and she rolled her eyes at me, no joke. No one seemed to be aware of what was going on around them, or seemed to be in charge. When the patron who apparently had never been in a restaurant before was coughing and sneezing on the vegetable bar and blowing his nose in front of it? Three employees stood with their arms crossed, watching him, chatting, a few feet away. Despite having a table in the midst of a seating section, the line from the grill snaked over to us, and no one made an effort to say "Hey, folks, please line up over here where the line is supposed to be." As a result, no one around us could get in and out of their tables, and everyone just had a steady stream of stanky swamp butts in their faces. How pleasant. We got our food (a process where you have to stand and wait for it to be cooked so you can take it back to your table - which contradicts what it says on the menu, to take it to the grill for it to be cooked and delivered to your table.) We sat for five more minutes after THAT because our waitress hadn't realized we'd actually need silverware to eat (our server never stopped back at our table, so we eventually waved down another server.) My dining partner got the drink he'd ordered when we were seated about five minutes before we LEFT (a half hour after it was ordered). The only people who acted like this wasn't the seventh layer of hell were the guys cooking our food, and they have the hardest (and hottest) job in the entire joint. Maybe they can train the rest of the staff on customer service, as well as show the managers how to, uh, manage.
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