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  • Usually, customer service at your other locations are great & so I was surprised by my experience at this location. The girl who took my order was rude towards me & made me feel unwelcome. I had asked for a small iced double dark chocolate mocha. She proceeded to ask me, without any hint of friendliness, "have you ever been here before." I answered that yes, I had but I had never ordered a small. Since the menu does not say anything about a small iced coffee not being available she did, with attitude, tell me that she'd have to charge me the same price as a medium for a small & that the iced drinks do not come in a small. She made me feel like an idiot & my drink was not as enjoyable due to this. I'm going to Bergies from now on. Dutch brother, you really should make sure your staff are competent to interact in a professional manner with your customers.
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