I don't shop here often, but I really like the little kitchen appliances, the decorating knick knacks. A month ago I went in and bought two electronics: A sooo cute Air Pop Popcorn Maker - it looked like a little red wagon! That night I went to put it together and ONE piece was missing, the top part that covers the top and lets you hold your popcorn in that container. Well the next day I took it back, told them my problem. They offered my money back or get another one. I chose another one - it was just too cute. But before I walked out of the store, I opened it and checked it. :( It was missing the same piece! So I just got my money back.
The second thing I had got was a blender. I finally put it together last night. When grabbing the last piece I heard a tinkling noise. I looked and saw broken pieces inside the box. :( The part that turns the blades was cracked in pieces! GRrrrr!!! So I took it back last night. The lady was super nice and gave me my money back with no problem. She just asked what was wrong, I showed her and she processed everything.
It was disappointing that two major appliances I purchased were pretty much lemons. But the cashiers made it so easy on returning my items. I was worried at first with the blender because I didn't want them to accuse me of breaking it. But it was broken at a spot that it couldn't have been broken from the store to my house. I appreciate that.
I'll be back, I do like the portraits, purses and other little things I've gotten here without a problem.