The man does a nice job filing but the woman needs to practice her painting techniques. My nails were coated with too much gel polish which made them bubbly and her fix was to add glitter. Now I'm stuck with Barbie pink nails. Not a glitter fan at all. Had to deal with it because I had to be somewhere and didn't have time to get it fixed or change the color. This place had potential but definitely needs classes to better their skills.