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| - We have been here 3 times now. They still have a few kinks to work out but all in all it is really great. I understand this is new so I will not dock them for the kinks because we really do like this place a lot and will definitely be back, many times.
The good:
-The food is delicious, very fresh, and plentiful!
-The service is very quick and polite.
-Our food came out super fast, really super fast.
-The staff was always checking on us and even cleaning our trays/plates/trash. We even had a staff member refill our drinks for us (when it wasn't crazy busy that is). Very nice! The great service is why I tip nicely.
-The restaurant is clean and decorated nicely.
-I love the build your own because I love picking exactly what I want in my meal.
-we have gotten chips, burritos, quesadillas, tacos, taco salads, and burrito bowls and everything was super delicious and large. Enough for 2 meals if you are not super hungry.
-The salsa bar is awesome!! Great choices and something for everyone.
The kinks:
-Was very hot. The air conditioner needs to be serviced or whatever.
-There is only one small soda machine. There was a line for it many times and the ice would run out fast.
-My son ordered a kids meal that comes with a soda but I still got charged for the soda (new employees that need to learn the menu, I am sure).
-We checked in on Yelp to get free chips then ordered a large queso which also came with free chips. We only got one order of the 2 chips we should have gotten. We told a worker about the chips and soda and got another basket of chips and another soda, so all good! Of course I showed the receipt so they could see what I ordered.
-When we have gotten burritos with black beans, the beans are not strained enough which makes the burrito too soggy and extremely difficult to eat. Again, I'm sure they just need some training.
All in all we really love this place. Just need a few fixes that's all. Thank you for opening in Huntersville!!
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