3 strikes A & P. Your employees need customer service training ASAP.
I always try to support smaller businesses but I will go absolutely anywhere but here from now on. I have been in there a handful of times, a few of the employees are helpful.
However, most of your employees are extremely rude. Once I asked an employee to help me with one of there glazed pots and he went off about "how stupid those kind of pots are, what a waste of money, and that no one needs something like that when they can just use the black plastic pots things come in" I said that I was going to use it inside and he went off again "plants don't grow well inside, everything should be outside". While that may be the opinion of some, it was very condescending and that is not exactly customer service nor helpful for sales with your business. BTW, I did not buy that pot (I had been eyeing that exact one for months... instead I gave my money else where. Recently I went in with my dog. While I completely support a businesses right to advice that dogs not go in or refuse dogs.. There employee was just extremely rude the moment I opened my car door with my dog- that is uncalled for. I will NOT be back.