I just moved to Charlotte in June(2014) and needed to find a place to cut my hair. I never go to the chain places(supercuts, great clips, etc) because when I have in the past, I leave looking like I have Lego man hair. I get a fairly normal mens haircut (short but not with clippers, only scissors) and Jess does a great job. They truly care about their customers and make them feel as comfortable and welcomed as possible. They offer you a water or a glass of a local brew when you arrive. They have slightly skewed hours but it works in favor of the nomal 9-5ers(I believe they are open from 12-9). Once they cut your hair, they then take you to shampoo/condition it while giving you a nice scalp massage. They will also put a hot towel on your face and give you an arm massage. Finally, they will style your hair before sending you on your way. I wouldn't trust anyone else with my hair than someone at Alchemy(especially Jess).