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  • Mechandising of the store was horrible, but it is were open boxes and the dregs of the Henry Chain go to be liquidated. But This review relates to service. I have been her numerous times and this time with poor service I had to write, as I stood there in store there were 3 staff members, One fellow was servicing someone on the phone.The other two sat there on computers, they did not great any customers, they did not acknowledge anyone to advise them " I will be with you in a moment " etc... During this time 4 customers walked out and left. One fellow said hi to me and I brought my items over. He then proceeded to continue on the computer, no " What can I help you with? etc.." Another 2 people left the store. He finally cam over to me and said" I said Hi to you?!" I mentioned he was not he computer and didn't continue to help me other 4 people that left. He shrugged!!!! This guys is always like this. Another time at the Missasuaga location, they had a camera boxed on the shelf, not on display, whens asked to see a demo the said I could hold the box.... if it was so moronic it would be funny. Henry's can't you could train better??!?!? Needless to say the basics of customers service is missing here. Don't get me started on Vistek that is a worse horror story of the frustrated photographers having to seek cameras , Hence why most people are turning away from the Brick and Morter store. Don't bother, order online, you deserve better!
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