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  • Barros actually has some of my favorite pizza but I won't order from this location again. My husband and I ordered a pizza and some wings on Sunday and were quoted 45 minutes to an hour for delivery. The girl on the phone corrected herself right before we hung up and said "it may be a little over an hour, we are really busy"- I said no problem. An hour and a half later I called to check the status of our order and was told that it hadn't even been made yet. The manager asked if I was quoted 2 hours to which I answered no and told her we were quoted "a little over an hour". She proceeded to apologize and tell me that our delivery would likely be another 45 minutes before arrival! That's 2 hours and 15 minutes for a pizza and wings...no thank you! We cancelled our order. Now a few days later the charges are still on my account. I'm annoyed with the whole thing probably more so because I'm 7 months pregnant and my patience is low. I was very surprised that we weren't even offered as much as a coupon for our next visit. Just poor customer service all around...we will find a new "go to" pizza place.
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