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| - Walking in to the restaurant, we were bombarded with loud music and a dimmed dining area. After being seated it took the waitress fifteen minutes to take our order and choice of beverages. It then took her another ten minutes to come back with solely the drink.
We received our first course, shrimp cocktail and beef tartare. The sauce which accompanied the shrimp had an odd sour and unpleasing after taste, best described as tasting like expired salsa. The beef tartare had an overwhelming taste of vinegar, over powering the flavours of any other ingredients in the dish.
Not once did our waitress come and check on us.
Shrimp Cocktail: 2/5
Beef Tartare: 3/5
Our waitress came to give our utensils for the next course and as everyone should do, I checked the utensils given to me. As i picked up my fork I noticed a dried white product stuck in the fork, i thought it was protocol to check a customers utensils of any food/residue before giving them but I guess not. We received our second course, fried calamari and Miami short-rib. The Miami Short-Ribs were decent, nothing special. The fried calamari's outer crust immediately fell off upon picking them up with a fork and did not taste of better quality than a cheap box of calamari you can buy from any grocery store.
Still was not checked on by the waitress once.
Miami Short-Rib: 3/5
Fried Calamari: 2.5/5
After 35 minutes we received our third course, we both requested caesar salad. The salad came completely drenched in caesar sauce, covered in an overwhelming amount of cheese shredding and very large pieces of bacon, which we decided not to eat. A better salad could have been bought from anywhere else.
Caesar Salad: 1/5
This was where we drew the line, we arrived at 9:45 and it was now 11:40, we left before even receiving our main course so we could attempt to make the most of the time we had left on New Years eve.
Overall, Nao ruined our New Years eve with their terrible customer service from the waitress, mediocre food at a high-end price and ignorance of providing clean eating utensils. I did not receive an apology for being given an uncleaned fork.
Dining as teenagers, they attempted to take advantage of us in regards to our age. Nao claims to hold themselves to a higher standard over other restaurants such as East Side Mario's, although their food and service can easily be compared to such restaurants. I would not recommend eating at Naos Steak House unless you enjoy ignorant waitressing and low-end tasting food.
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