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  • I have eaten in all of the Thai restaurants in downtown Phoenix and most in the entire Valley. I am also an organizer for a group that dines out frequently. A friend and I went to eat at Thai Basil but it was closed due to Mothers Day. When Mom's Thai was Thai Elephant, I dined there many times. My friend loves crispy spring rolls and he ordered the appetizer containing 6. It came with a thimble of dipping sauce. When I asked the server for additional sauce, I was told that additional sauce would be served and that we would be charged for a side dish. What? I ordered the larb, a type of salad typically served with whole cabbage or lettuce leaves. You take the meat and place it in a leaf similar to eating a taco. The lettuce served with the larb was in small pieces, making it difficult to eat in the traditional way. I was going to ask for lettuce leaves but didn't want to sustain an additional charge. Our main courses were good, recommended. It took forever for our server to bring our check. I wanted to take the larb salad home with me as it was not served properly in the restaurant. The server brought the carryout container and halfway threw it at me. In mediocre restaurants the server will put the take home food into the container for you, In better restaurants, the server will take your plate containing the carryout food to the kitchen. In the kitchen the server will put the food into the carryout container. For us, the overal vibe is this place is not good. I won't repeat. If you're here from out of town, try Thai Basil or The Wild Thaiger, both nearby and both with cheerful, helpful staff.
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