| rev:text
| - Came here last night with some friends to take advantage of their grand opening special, which was 50% off everything, including their AYCE. AYCE dinner is around $25 per person regular price so during their special, it ends up to be $12.50 per person. That is a wonderful price. However, I can't say that everything else was wonderful.
We got to the establishment at around 7 pm and we started to order our food at around 715 pm. We ordered some appetizers and a lot of sushi. All of our appetizers came before any of our sushi came. We waited and waited ... and waited ... and waited. The servers kept apologizing but it's really not their fault. The sushi chefs were backed up. They only had three sushi chefs that were fulfilling the whole restaurants orders. Clearly, they couldn't keep up. So we decided to put in another order because if it's going to take this long to get our first order, we might as well. So when/if our first order came, our second order should be here after we finish right?
We decided to order more appetizers since the kitchen isn't backed up at all. We would order their galbi, soups, mussels, etc. Turns out they're out of the salmon collar or perhaps they didn't even have it to begin with. Also turns out they were out of sweet shrimp and uni, which the first server failed to inform us about.
You know there's something wrong when your second set of sushi orders came out but your first set of sushi orders is still missing. It turns out our first sushi orders were placed somewhere and the chefs never got to it. So our second orders got to the chef first while our first order was sitting in oblivion. We had to bring up the issue about 2-3 times to the servers and to the manager. We eventually decided to put in a third order cause our first order was taking so long. Anddddd they came to let us know that they ran out of salmon and unagi. WHAT. Half of our first order had at least 20 orders of salmon. Now if they'd fulfill that first order....
For the whole night, we had about 4-5 orders and none of them were 100% completed. On top of that, our dinner took 3.5 hours, which is a ridiculous amount of time. One of our friends wasn't full but he didn't want to order anything more because we'd have to wait another half an hour. We actually joked that we'd be here waiting until the next morning.
The restaurant was never 100% full the whole night we were there so I'm not sure why everything took forever. Not only that but they ran out of or didn't have: uni, sweet shrimp, salmon collar, unagi, salmon, kalbi, and tempura ice cream. I have never been to a sushi restaurant where they ran out of FISH. Yes, it's their first week. Yes, they are still new. But uhm, if you're going to offer 50% off then you should be adequately prepared.
Honestly, even with the great price, I don't think it was worth 3.5 hours of my time. I'm not sure if I'd return to the establishment for lunch or dinner.
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