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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-04-16 00:00:00 (xsd:dateTime)
itemReviewed	Western Door and Gate
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Called them and they said they would be out between Noon and 2:00PM on Wednesday April 15. Around 1:20PM that day I called and they told me the tech was running late and it would be 2:30-3:00. It should not be up to the customer to have to call to find out their committed time could not be met. The business should be aware enough of their scheduling status to proactively call the affected customer(s). They did show up around 2:30 and said I needed a new door. I wanted to have the work completed by 1:00 PM Friday. They said they had no openings until Friday morning. The original doors had been painted by the builder, so the replacement would have to be painted as well. I suggested to the technician that was out that he drop off the door parts on Thursday that way I can have them painted and dried before he installs them on Friday morning. He said that would work and he would do so. A little after 1:00 PM I received a call from a "Kevin" who said they were very busy and would not be able to drop it off on Thursday. In a service business if an authorized representative of a company makes a commitment, it should be honored. In this case it was not - twice. May 1 2015 =================================================== Unfortunately, the spring on our second door broke on a Friday. I called Western Door and Gate, but they couldn't get out until Monday. I called another place and they came out within the hour. This isn't a knock against Western as they must be plenty busy.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Greg

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