Nail salons for me are always a happy getaway from my daily grind. I love to feel relaxed and have someone take the stress off for just a few moments. Unfortunately this place was not that for me. It looks amazing when you walk in. Anddddddd...... that's all the good things I have to say.
When you arrive , you're greeted by a very loud and obnoxious "manager". He was just very unprofessional. "Hey girl"
-sir you don't know me.
Or girls who don't really have customer service skills and are very not welcoming.
Then, you are texted right away to let you know that a gel polish is $58 dollars and the next nail tech will assist you.
The nail tech was in a rush, and did not want to do both my hands and feet. Not only that, the nail tech next to her was trying too hard to convince me to get something I do not want. (Dip nail polish)
Then, the manager is having personal conversations with staff as if there are no customers. I get it, it's a nail salon. But, can we pretend like your guest came to relax and have a peaceful mini-pedi ?? Not really interested in the drama at your salon or the party you plan to throw for your birthday.
On to the next.....
The chairs are soooo uncomfortable. I asked my nail tech does it at least move because I am short and was very uncomfortable. My nail tech replied "my boss said these chairs are like Red bottoms only for looks and very expensive"
Not really sure how that even answered my question but to sum it all up...
This place is impersonal, uncomfortable and overpriced.
Advice?
Get a new manager. Or train the one you have. Get better chairs so we can sit comfortably. Maybe then we wouldn't mind paying 60 dollars to get our regular nails painted.
Cheers!