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| - "I'm sorry your ramen is cold, the BEST I can do for you is MICROWAVE it"
This was the response from the server after I received not lukewarm, but actually COLD soup. I have been a regular here for years and I used to recommend the place to other chefs and restaurant professionals that Iwork with. However, the quality and service have declined so much over the years I would tell anyone to avoid this place at all costs.
The last four times I have come here the ramen was barely warm. The noodles had been sitting too long and gotten slimy and the broth gelatinous. Refrigerator cold add on toppings didn't help improve the experience.
Let's talk about "service". Last night I was there with two friends. We ordered an appetizer and drinks and three entrees from one server who never once returned to the table again for the entire meal. The drinks and apps came in a timely manner. ("Whoops I forgot glasses for the pitcher of beer")
We got one bowl of ramen. Ten minutes later we got one more. Another 10 goes by an I flag down a random server to tell him my ramen is cold ( it's been in the window for 10 minutes, "How about that microwave, for food you just paid for, that wasn't made right, how bout we just nuke the crap out of it for you? It's the very BEST we can do") and we are still missing an entree. The server dismissively says, "Oh, I know, we are still waiting on that". (We just figured you didn't want to all eat at the same time, but rather, take turns watching each other eat)
Get your sh*t together Jinya.
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