I can't understand these low ratings others are giving. Ho Wah is my favorite chinese restaurant. I now live in the Chicago area and I still crave Wor Sue Gai and the egg drop soup withe the shrimp chips. Love it!! I lived on the west side but still drove out to Beachwood when I had a craving or had a rough day at work. The waitresses knew me on sight and some even knew my order before it came across my lips. Between the food, which was consistently good, and the people, I count Ho Wah among my top 10 restaurant experiences and I will go back every chance I get.