I came here with a group of 17 people for lunch. We got there at 11:45am. We asked for 2-3 minutes to decide on our orders. The waitress did not come back for about 20 min. We had to flag down a different waitress to get help. After placing our orders, it took over an hour until the food started coming out. During this whole time, our waitress did not once come to our table. No updates on the order, no apologies for the delay. There was no apology at all during the whole visit. Other patrons came in and left before our food even came. I have never experienced such slow service before. The second set of patrons were waiting a long time too as everyone was waiting for our order to be completed. The food was good, but not worth the wait.
I would have understood if the service was just a little slow, but it was REALLY slow and receiving no feedback over the course of an hour and no apology whatsoever prohibits me from giving more than one star.