Not caring enough of elderly clients.
We ate at the restaurant with a group of people, for my grandmother's 98th birthday. She is almost blind and almost deaf and sat in a wheelchair. We all ordered the buffet. My grandma only ate one plate, and she had to ask to have it blended in a blender because she is too old to eat regular food. When it came time to pay the bill I inquired about getting the birthday meal free for my grandma because they offer a birthday promotion: free meal on your birthday. The waitress asked for ID to my almost blind and deaf 98 year old grandma in a wheelchair and who just ate her one dish meal that was blended up into a soup. This might have been her final birthday meal EVER in her life. How rude! Her actual birthday was the day before, so the waitress needed to ask permission from her boss. And her boss refused to give us her meal for free. Under the circumstances I feel we could offer the old lady a free meal.
We will never return to this insensitive restaurant. I am not pleased with the manager on duty that day.
The food was very greasy.