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  • My family and I have been coming here for a long time because the food really is good even if the service was always mediocre.. but WOW- I'm actually shaking as I'm writing this. I have never felt so disrespected as a loyal customer until my experience tonight. First, we were seated before two other families, however those two families got menus and water before us. We kept having to "flag" our servers down to help us with anything we needed. When we politely asked if we could order since we usually get the same thing, our server seemed hesitant to put our order in. We asked for our plates (so we could actually eat) and the server rudely tossed it on the side of our table and rushed to go help another table. I was appalled!!! We were checked on ONCE. Finally we just asked for our check and a to go box because we about had it with the service (and also how hot it was in there) I told my husband to just wait in the car with our kids. 5 minutes go by.. then 10.. I kept raising my hand to flag a server down and all THREE of them ignored me, even the owner was right next to me by the bar and didn't say anything. Finally I just got up and got my own to go box and plastic behind the bar. On my way back to the table I still kept trying to get a servers attention for my check that I had asked for 20 minutes ago. STILL NOTHING. Finally, I'm able to catch the attention of one of them but guess what!!! The owner also grabs her attention to tell her to go to the table behind me because they needed a to go box. WOW. Just wow. I'm home now but I'm honestly still shaking. I finally get my check, no apology, nothing. I will not be returning here. I'd rather take my business to Gen where they treat all their customers equal.
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