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| - I am a Pastry Arts Major, so I might be more critical than an average customer. I was overwhelmed when I first arrived to Charlotte and I loved it, but over the years I have realized the quality of the goods are bit slacking.
By far, the salted caramel brownie is amazing and is always my go to dessert. It is never bad, never slacking, and always satisfying. Recently I have been exploring some other treats in the display cabinet and I am a bit disappointed. All my non-culinary friends love it, but I can see that some of the products could be amazing. For example the croissants are just not reaching the standard for my liking.
The employees are amazing, the location is amazing, and the amount of seating is wonderful. Even if you can't find seating in the main building, there is extra seating outside as well as in the atrium in the back. I have been at many different times of the day and always can find a seat.
I give it 3 stars because I can't get past the quality of the desserts .The food, however, may be the most underestimated part of the restaurant. The soup is to die for, especially the carrot ginger, and the cheese spread are amazing.
To end I can't forget to mention that it is open 24 hours, 7 days a week. It is an amazing place to visit with a group or by yourself. You must people watch at different parts of the day because the crowd changes depending on what time you are there.
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