Our experience with this company was really great. We had them through our homeowner's warranty as well to fix our pool pump. Because our system was the original and old, the installer took notes and said he would definitely recommend to the insurance company that the whole system be replaced. The entire system was replaced and the installer did a wonderful job, was very professional and polite. The office staff was very nice as well. I would defintely have them come out if we had another pool or spa problem.