We are pretty spoiled with the Chipotles in Chicago because this one is everything that Chicago is not.
Line took forever to move.
Ordered a burrito bowl without rice, server gave a half scoop of beans without draining it and half spoon of steak. (Typically if you go no rice, they're a little more generous with the beans, but ok)
Asked for a little hot sauce, she poured the whole ladle on it. Mentioned that I had asked for a little and she just looked at me. I said again that I had asked for a little and her response was "ok". Then like 30 seconds after I looked at her in shock she was like "do you want me to start over?" I passed, bc who knows what would happen the second time around.
A simple "oh I'm sorry" would have sufficed.
The food was great, though, bc it's Chipotle.