This review is specifically for Efrain Hernandez who is a service manager at Tempe Honda, he has really taken customer service to the next level...
Over the past year I've started bringing my 2013 Honda Accord over to Tempe Honda for service. I made the change after a few not so positive experiences at Right Honda in Scottsdale. While I'm not really a car guy, I do know when it feels like I'm being taken advantage of and that happened at Right Honda too many times. After reading a few reviews people generally seemed happy with their experiences at Tempe Honda so I felt it was worth the drive from my home in north Scottsdale.
Soon after I started having my car serviced in Tempe I begin working with Efrain as he was one of the first service managers to greet me. Over the past year he has taken excellent care of me and my vehicle, I really can't say enough good things about him. Efrain has been professional, courteous, prompt, friendly and polite. Any time there's been any kind of issue with the car he's been right on top of it, for that I am grateful.
Without any reservation I would recommend working with Efrain Hernandez at Tempe Honda. There's a few Honda dealerships that are way closer to my home and work but the quality and service I receive from Efrain and Tempe Honda is well worth the drive.