This was my husband and my First time here and probably our last. Let's start with a waitress who clearly didn't want to be at work today. After placing our orders our waitress was never seen again. Service was extremely slow for us, we observed several other tables that where open when we where seated but where filed and received their food before us. When we finally received our burgers I ordered mine medium and it arrived medium, my husband ordered his medium rare and is was well done (as shown in photo). After waiting several minutes for our waitress to come check on us she never did. I had to ask the hostess of she could locate our waitress. After several more minutes passed she finally arrived we showed her the burgers, she did offer to have a new one made but by this time my husband had already eaten half of it and we where not in the mood to wait any longer. She also apologied and I assume notified the manager because he came to the table and offered to bring a new burger once again but by this time I'd already given my husband the rest of my burger to eat. The manager did remove my husband's burger from the bill. All in all a very disappointing experience!