In the words of one of my friends. "I even take my really expensive jeans there to get them hemmed."
I agree that they can be slow, but if you push them some they can give you a better turn around time. The only complaint was that on my last time in there they measured up my kaki pants but did nothing with the butt... when I asked them they said yea it looks bad and then went to hem it in... I would have liked for them to tell me in the begging that my booty was swimming in my britches.