I think I was pre-judged when I walked in the door. Truck driving lady with no makeup on and needing a simple fill. They had a hawker standing outside Wal-Mart handing out flyers, he was a doll and said the girls there were great. So I went. They had no smiles and said (in their EMPTY shop) that they were too busy to do my fills. A good tech can do this in 30 minutes. They claimed to have client coming in at 4, this was at 3:10. I handed them their flyer and asked if they were really turning me away. They said yes. I went across the street to another salon, waited 10 minutes and got a chair. They were super busy too! My nails look wonderful.