I'm not a fan of Moxie's or any corporate chain type restaurants, but my friend organized her birthday dinner here so have to grin and bear it.
We were a group of 15 people with a reservation for 7:15pm. Some of us were on time and when we arrived at the restaurant, the hostess took us to our table only to discover there was a group already occupied there. She didn't realize this and said to wait as the group would be finished soon, then left us to wait near the table like a couple of idiots.
The group that was occupying the table had a patron whom appeared to have just gotten her food (perhaps she was late) while the rest of her party looked as though they've finished their dinner awhile ago. We waited for about 10 minutes before someone told us to go to the front and wait there while they prepare a table for us. It was maybe another 10-15 minute wait.
I'm (not) sorry Moxie's, but you knew a group of 15 people were coming. Most restaurants would know that a large group was coming and BE PREPARED for it.
While we were charge an automatic 18% gratuity, the saving grace was the above average service, which of course, Moxie's isn't known for.