I'm not too sure why the reviews are so low. I think they deserve about 3 stars, but my nail guy, Jean, was so nice I feel bad not giving them 4 stars. Here's the good: Jean was super nice and courteous and very gentle on my feet. The bad: he didn't really scrub off the rough parts on my feet even when I asked him to scrub harder, my toenails are slightly crooked and he was going to leave my nails at differing lengths until I asked him to make all my nails the same length. Duh, right?! When I first walked in, I asked how much a mani-pedi was and was told $40, but when I went to check out it had magically become $50. Not sure if I'll go back. It wasn't terrible but I expected a little more for $50.