I ate at this establishment on 12/17/17. While I was waiting in line to order, I noticed a young man carrying a tray of bread behind the cashier. He turned quickly and one of the buns fell off, to which he said, "F**k this sh*t!" Not the best way to leave a first impression, but I ordered anyway. Three soft drinks were out of order and one of the speciality teas wasn't available. So we settled for water and a non preferred soft drink. We ordered mozzarella sticks and they were out of marinara. The cashier didn't seem excited to be working (no greeting or smile), but the young ladies who were cooking and expediting food were working hard. It took 20 minutes to receive our food, but it was hot and fresh. Morale didn't seem very high and I couldn't tell who, if anyone, was in charge. I won't be back due the above events and the $56 bill for 3 people to eat. That's almost $20 a person! We could've gone to a nice restaurant for that price. My hope is that management reads this and finds a way to build morale and keep up inventory. Bringing the price down would be a big plus as well.