Really disappointed to come in for a scheduled appointment and find no claim had been made, no insurance was verified, never given a price during initial call. Grrrrrr. I used to work for a glass company so, this did not sit well with me initially.
However, even with the little hiccup, they were still on schedule and the staff was polite and got me out of their on time - according to the original timeframe given - so that did put me in a better mood when I left. I guess I would use them again if the need arose.