I am so happy to have a non-chain near where my parents live and Nicky's was some of the best Thai I've had recently. We ordered a bunch of food and split it all so we could figure out what is hit or miss. The Massaman Curry and Tom Khai Ga were two of the best versions I've ever had and I try every Tom Khai that I can find. The crab rangoon and Pad Thai were both also fantastic. However, the crab fried rice, chicken satay, Thai style dumplings were all just okay. The service was fantastic and our server was incredibly helpful in suggesting and explaining dishes to my mom, who had never had Thai before.
We got here right at 5pm and I would suggest doing the same or dining at off hours. Looking through the reviews for this place, most of the complaints seem to be around wait time and service. By the time we left at 6:15 the place was packed and there were 10 or so people waiting at the front. They seemed understaffed so I can see where these complaints are valid.