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  • I used to be a regular customer but not anymore, i came in for everything to full sets, eyebrow wax, pedi, bikini wax etc..I hate to write this review but the last few times i went there my experience was not great at all and the very last time I was just embarrassed and felt played! I remember the last time I came in Chau saying "hey, long time no see"...umm yes because you rush me and act like I'm not a loyal good paying customer. I would write one star but that's just not right because I'm sure they mean well, so I'll leave it a 3 stars. Some guy did a horrible ombre on me the UGLIEST CRAP i ever had put on my nails in all of my life, i made sure he knew what an ombre was but he lied. I told them to re do it nicely. He was fed up and had another lady do it, and the whole time she was talking crap to me being sarcastic. They tried to charge me for the Sh!t job and the new color they did on me. Are they crazy! of course that didn't go through, I don't play that. But you know what, after all that I was still nice enough to leave a $5 tip, I should have left nothing. The only reason I went there the last time is because Polished down the street was BOOKED for the whole day. That's what happens when you take care of your customers and don't rush, maybe chaus nails can learn. They REALLY RUSH their job. I understand they have other customers in line but the next time you rush a customer please make sure their nails don't look like sh!t, because my nails looked like sh!t the last few times I went there. Even the time before that when Chau did my nails she rushed me had my nails looking all bumpy and stuff. And I'm not a bad customer I'm actually quiet, pleasant and a good tipper usually $5-9 bucks so I'm not sure what the problem is. But I don't want to be all they way negative with this review because Chau and her staff are usually VERY cool people that do good jobs, but the rushing, attitudes and sh!t nail jobs I will have to pass and never come back here again!
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