This is one of my favorite burger restaurants in Montreal next to burger bar on crescent.
The first time I went to this location was for a surprise party for my birthday and although it was my first time going to this location it was my second time going to the chain (first time I went to the chain was the one in laval in which I was extremely impressed with) although the food as usual was spectacular, where this restaurant falls flat compared to laval is the service. My girlfriend had booked one large table for all of us and when we arrived we were given 3 booths because of an apparent error in our reservation, on top of this problem the service was really slow and poor and the waitress hardly understood English which I usually don't mind at all but in downtown Montreal in a very touristy area where I had friends from out of town who couldn't speak French and I had to order for them it kind of bothered me.
Apart from the service the big positive is of course the food and the bar. I was overly impressed with the quality of the beef as well as the quality and freshness of the toppings. On top of that the drink menu is phenomenal with a lot of selection as well as a good selection of quality local and domestic beers. The only complaint I would have is the bloody ceasar they serve might be a little too spicy for some people (although I like it that way)
To sum everything up I would give the a solid 3/5 because of the food, but many improvements can be made with the quality of service offered here especially at the price you pay.