A local chain with consistently good food, served well. Great milkshakes. Excellent service. Prices might be a wee bit higher than similar food would command elsewhere. Yuppie alert. Family friendly and attractive, lots of wood and brass and victorian-esque wall-coverings. Good parking. Can be quite busy at lunch and dinner. Some locations (e.g. Shaker Square) do not quite match up to the others, but this and Valley View are great places for a family meal or an informal business lunch.