| rev:text
| - Ok first of all they have their landline without service...I tried to call my friends to let them know
I was on my way and it was impossible...
This was my first visit to the Orchard, it's a very nice place in a residential neighborhood, you can easily miss it if you are speeding or distracted, they have parking lot in front and in the back, and it's surrounded by trees.
The ambience is relaxed, they have a splash pad for the little ones, and some tables with shade.
They do also sell ice cream and drinks, breakfast all day and sandwiches-salads and chicken nuggets for the kids, but you need to make a loooong line to check out, even it they do have 2 cashiers working at the same time.
I wish they had more shade,specially on the top of the splash pad, it's very nice to enjoy the sunshine however we are in March and the sun is already "burning" I cannot imagine June or July temperatures...the kids are running barefoot and the have artificial grass, it was soft for me but my son complained, the paths where kids are walking have some cemented areas and rocks!!!
The kind of rocks that are edgy and pointy...wish I could take a picture but my hands were full...
I think they definitely need to consider to improve the place making it more safe but at the same time kid friendly. Also I wish they do recycle and had separate bins I was not able to find any.
Also when I was about to pick my drink I found they have Perrier, but the fridge was broken or just off, so it was not cold....another disappointment
Talking now about the food, I ordered a spicy crunchy chicken sandwich with salad and a strip chicken nuggets with fries for my kid, I ordered my sandwich to go, and once I got home and opened my box I was really disappointed...
First no extra napkins, just the small thin napkins that comes with your plastic fork, also no seasonings, I found my friends who ate at the place had for them so I expected I had them included too, nope...zilch
Then when I gave the first bite to my sandwich I found the chicken was dry and burnt..I attached a picture of my son chicken nuggets and the chicken of my sandwich so you can compare and tell I'm not crazy haha I figured out the chipotle color added darkness, however no...it was over fried..I understand they have many costumers and orders to fulfill, maybe not enough staff at the kitchen, maybe the person who cooked my chicken was afraid of substitution for a new one and take longer or to be charged for the one they burned...I don't know however my experience was not the one I was expecting, I felt like if I ordered some chicken sandwich from KFC and still KFC would be better because it's not burnt!
considering they do also have a restaurant next door from part of the same business, well I expected the same quality of food and service according to the place, anyway maybe next time I will visit early morning, I will keep my kid with sandals all times and I will stick with drinks instead of trying to experience tasting their food, and I will suggest you to do the same.
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