Ok before I start. This review I want to say. I'm sorry to my red bone. I took my dog here to have him put to sleep do to. He was going threw a lot from seizures. That would not stop he had over 20 in one day and. He was tired I did every thing in my soul to try and save my baby. But I took him here to Scottsdale vet. When I walked in the door I could not explain how hurt I was I cried. I was sad I was hurt. MY BEST FRIEND WAS ABOUT TO BE GONE!!!!!!!! I called Scottsdale vet every other day to c when his ashes would b ready? I was told the first time it would b the following Saturday next phone call I was told that following Monday next phone call I was told he should have been back Boom!!!!!!! I knew something was wrong. I got a call from the manager who told me we are sooooooooo sorry but red was placed in a group kill and not a special kill. My heart dropped.... WHAT HOW CAN THIS HAPPEN!!!!!!!!!! My review is please if you take your fur baby here make sure your there or u won't get your fur baby back. I bought airline tickets to spread him over Disneyland. Why because he was my best friend and I loved him. They say they take photos of there paw I wasn't offered that. They did give my money. Back but that can't take. The place of my fur baby I LOVED HIM LIKE NO OTHER. it sucks but there was nothing I could do. But accept it I hate it soooooooooooo much but there's nothing I can do but say rip red bone you where treated like trash and mommy would have never let u go out like that. Oh and they only refund me for the cremation but I still had to pay for the euthanasia lmaooooooooooo. I'm thinking about calling a lawyer this has to be the worst company in the world. And I might go to school to be a vet because I have not came across a good one yet But f/:;? This vet to and every body that work there I HATE VETS!!!!!!!!!!!!