The doctors and PAs I've seen are all fine but the billing department is the worst I've come across. I've been going for a couple years, paying my bills as I receive them always. Then I received a bill they claim was 5 months overdue. They claim to have sent me five previous bills. As soon as I got the bill in the mail I called, no answer, left a msg, no response. I called back and talked to someone who was very rude. I asked to have the $25 late fee removed since I've always paid my bills on time with them. Just to paint a picture, my bill was for $13 and I paid it. I refused to pay the late fee when this was the first notice for it. They sent that $25 to collection and I'll take a hit on my credit before I pay them. So they've lost the business of not only me but my husband, family member and two friends I've sent their way in the past. I hope these doctors realize how much business they lose when their billing department screws it up for them.