This review is specific to the surgery center, the surgeon (Dr. Marabel), her staff and the anesthesiologist (Dr. Brookshire).
We had a 7am arrival time for the removal of adenoids and tonsils on my 3 year old. With an 8am surgery start time. Everything was done as scheduled, I was updated throughout the process and I received more than adequate pre-op and post-op instructions multiple times. All of my questions were answered and every member of the staff was not only professional but also kind, personable and caring towards my son and I.
I was as nervous as I've ever been in my life but this group of staff was as comforting as they could possibly be. I'm so thankful for Dr. Marabel and her wonderful staff. She is the definition of professionalism and is an individual who truly made a difficult situation easy.
As far as the way things were handled by the surgery scheduling department, payment collectors and office staff at the Henderson location, that's a different review (sips tea).